TERMS OF SERVICE

Last updated: July 8, 2025

Welcome to Rosesland NWA LLC. By using our services, placing an order, or visiting our physical or online store, you agree to the following terms:

1. Business Hours
• Monday to Saturday: 8:00 a.m. – 7:00 p.m.
• Sundays: Closed (except on special dates like Valentine’s Day or Mother’s Day)

2. Orders and Payments
• All orders must be paid in advance.
• We accept cash, credit/debit cards, and digital payment platforms (availability may vary).
• Custom orders should be placed at least 24 hours in advance.

3. In-Store Pickup
• Orders may be picked up at: [Insert your full address here].
• Orders will be ready at the agreed time. We cannot guarantee freshness for items not picked up the same day.

4. Local Delivery
• We deliver within [your service area, e.g., Bentonville and surrounding areas].
• Delivery fees vary depending on distance.
• Customers are responsible for providing accurate delivery information. We are not liable for failed deliveries due to incorrect addresses or inaccessible recipients.

5. Cancellation and Changes
• You may cancel or modify your order up to 12 hours before the scheduled pickup or delivery.
• Same-day orders and orders on special holidays are non-cancellable and non-refundable.
• No refunds after delivery.

6. Satisfaction Guarantee
• If you are not satisfied with your order, contact us within 24 hours of delivery.
• Replacements or store credit may be provided for justified issues (e.g., damaged arrangements or delivery errors).

7. Intellectual Property
• All images, designs, and content on our website and social media are the property of Rosesland NWA LLC and may not be used without permission.

8. Changes to These Terms
• Rosesland NWA LLC reserves the right to modify these terms at any time. Please review them periodically.
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